Contact information

At Bbcice Cream Shop, we welcome your questions and value your feedback. Whether you need help choosing a sofa, checking an order, understanding our shipping arrangements, or requesting a return, please contact us using the information below.

Customer Service Information

Brand: Bbcice Cream Shop

Email: hello@bbcicecreamshop.com

Phone: +1 518-466-5091

Business Address: 1219 River Rd, Troy, NY 12182, United States

How We Can Help

Our customer service team can assist with:

  • Product information, dimensions, and specifications

  • Order confirmations and order status inquiries

  • Shipping information and delivery questions

  • Return and refund requests

  • Payment and checkout questions

  • General feedback and other customer concerns

Order Inquiries

When contacting us about an existing order, please include your order number and the email address used at checkout. This helps us identify your purchase and respond more efficiently.

For return requests, please contact us before sending any merchandise back so that we can provide the appropriate instructions.

Customer Support

Please email hello@bbcicecreamshop.com or call +1 518-466-5091 for assistance. We aim to respond to customer inquiries as promptly as reasonably possible.

Thank you for choosing Bbcice Cream Shop. We appreciate your trust and look forward to assisting you.